Overview
As a Medical Secretary, you will play a crucial role in providing exceptional support to patients, ensuring a smooth and efficient clinic operation. If you have a passion for delivering excellent patient service and possess strong administrative and customer service skills, this is a fantastic opportunity to expand your responsibilities and contribute to a dynamic and thriving team.
Client Details
A pratice based in the heart of Redhill.
Description
- Manage all aspects of medical secretarial duties including letters, results, and procedures.
- Liaise with patients, consultants, and other clinic users, providing exceptional customer support.
- Assist patients in navigating the clinic and ensure a satisfactory visit.
- Handle telephone and email inquiries from patients, hospitals, and other healthcare practises.
- Perform additional administrative tasks such as filing, scanning, and posting letters.
- Provide effective clinic management support, including booking appointments, creating letters, and coordinating procedures.
- Collaborate with consultants to ensure timely delivery of test results and handle correspondence requiring attention.
Profile
- Previous experience in a similar role within a medical environment.
- Proficiency in MS Office Suite, with experience in Practise management software (Semble) considered a plus.
- Positive attitude and exceptional administrative and customer service skills.
- High attention to detail and a caring, sympathetic approach towards patients.
- Ability to maintain confidentiality and handle sensitive information discreetly.
- Flexibility and a willingness to contribute beyond the core responsibilities of the role.
- Excellent telephone manner.
Job Offer
- Good rate of pay
- Immediate start role
