Overview

General Manager – High-Volume Restaurant

New York City, NY | $100,000–$120,000 + Benefits

We’re seeking an experienced, commercially driven General Manager to lead a busy, established restaurant in New York City.

This is an exciting opportunity for a hands-on hospitality leader who combines exceptional guest service with strong business acumen. You’ll take full ownership of restaurant operations, lead and develop a high-performing team, and drive continued sales and profitability within a well-established, chef-led restaurant group.

The Role

• Lead the Guest Experience: Deliver warm, energetic and consistent hospitality, ensuring every guest enjoys an exceptional dining experience.
• Build a Strong Team: Recruit, train, mentor and develop managers and hourly employees, creating a positive culture focused on retention, progression and accountability.
• Drive Financial Performance: Take full ownership of the restaurant’s P&L, including budgeting, forecasting, labour management, inventory, vendor relationships and prime cost control.
• Oversee Daily Operations: Maintain high standards across service, food quality, cleanliness, safety and operational execution in a high-volume environment.
• Ensure Compliance: Maintain compliance with NYC Department of Health requirements, employment regulations and liquor licensing standards.
• Grow the Business: Drive revenue through local partnerships, community engagement, private events and initiatives that strengthen the restaurant’s presence within the neighbourhood.

What We’re Looking For

• 7–10 years of restaurant leadership experience within upscale casual or high-volume dining.
• Proven experience as a General Manager overseeing a restaurant generating $7M+ in annual revenue.
• Strong financial and commercial skills, including P&L management, budgeting, labour scheduling, inventory and cost control.
• A track record of developing, retaining and motivating successful management teams.
• A genuine passion for hospitality, guest engagement and building strong team cultures.
• Familiarity with restaurant technology; experience with Toast, 7shifts and Restaurant365 is advantageous.
• NYC Food Protection Certificate, or the ability to obtain one.
• Flexibility to work evenings, weekends and holidays.
• A calm, decisive leadership style and the ability to thrive in a fast-paced, high-pressure environment.

What’s on Offer

• Salary: $100,000–$120,000 base, depending on experience.
• Benefits: Medical, dental and vision insurance.
• Retirement: 401(k) plan.
• Time Off: Paid time off.
• Development: Paid training, professional development and opportunities to progress across a multi-concept restaurant group.
• Dining Perks: Dining credit and discounts across the group’s restaurants.

Send your resume to Holly today!

Job Tenure: Permanent