Overview
A fantastic permanent opportunity for a full time Credit Controller position based in Stockport, Hazel Grove.
Client Details
Working for a well established, market leading and growing organisation
Description
The duties include:
- Collection of outstanding monies due to the business up to Legal Action for the business as outlined via current company process.
- Maintain accurate and detailed records of activity and contact on Main system.
- Where appropriate negotiate customer payment plans recording plans accurately on system and communicate agreement and expectations with the customer.
- Accurate recording of customer disputes in line with current company process.
- Resolution of customer disputes within current company SLAs, providing customer communication of investigation and findings.
- Daily monitor of Credit Control shared email inbox’s
- Order Conversion processing.
- Conduct credit reviews on a quarterly basis.
- Opening New Accounts and allocating appropriate Credit Limits in line with company policies.
- Provide weekly report on overdue debt to Credit Control Manager.
- Report on own weekly activity (including No & status of Cases/Tasks) to Credit Control Manager.
- Cover Credit Control Support/Administrator Roles as requested
Profile
The successful candidate MUST:
- Have experience in a similar role – Essential
- Be a strong communicator at all levels – Essential
- Have intermediate MS Excel experience – Essential
- Be tenacious and resilient – Essential
- Be commercially focused and motivated to bring in debt – Essential
Job Offer
This role is looking to pay up to £32,000 + Bonus + Parking + Pension
